Covid 19 – Our approach

What to Expect

For 2022 we expect things to be closer to normal. But given the uncertain times and the popularity of camper vans we strongly recommend that our guests book at least some campsites ahead of time.

Deposits and Refunds

Any bookings made in 2022 will be entitled to the following in addition to our normal terms and conditions:
  • Where bookings as cancelled as a direct result of COVID 19 full refund will be issued including deposits paid.
  • Cancellation can occur at any time but in order to obtain a refund proof will be required that the cancellation is a direct result of COVID 19.

Proof for cancellation can be:

  • The citing of published policy from the UK or Scottish government
  • Proof of health issues directly related to COVID 19 from a doctor
  • Reasonable proof that care issues related to COVID 19 have resulted in a cancellation
  • Reasonable proof that bereavement issues have resulted in a cancellation